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SERVICES

books clients while you sleep?

Ready for a system that

I rebuild broken intake journeys for appointment-based businesses and prove what works before handing it off.

No sales pitch—just clarity on what’s breaking and what it’s costing you.

How it works

A proven three step process that leads to one clear outcome: more bookings.

PHASE 1

Diagnose

Find where the customer journey breaks and why.

Scope

  • Analytics + UX audit

  • Staff interviews

  • Funnel + forms review

  • Website tracking check

  • Prioritized rebuild plan​​​

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Output 

You’ll walk away with a clear map showing exactly where your funnel leaks—and how to fix it.

Typical cost

$1.5–2.5K

Get 100% of this fee credited if we start the next phase within 60 days.


Typical timeline

1–3 weeks

PHASE 2

Rebuild

Redesign what matters so more visitors book.

Scope

  • Website & booking flow

  • Messaging & forms

  • Landing pages & basic ads setup

  • Tracking implemented (GA4/GTM, ad pixels, key conversions)

  • QA + mobile polish

  • ​CRM/booking system integration

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Output 

  • Live site with booking working end-to-end

  • 1–3 landing pages tied to offers

  • Conversions firing + simple report view

  • Launch checklist and fixes list

Typical cost

$5–10K

Diagnose Phase fee fully credited toward Rebuild if started within 60 days of completing Diagnose Phase


Typical timeline

4–6 weeks

See what's included
PHASE 3

Optimize & Handoff

Prove & document the system, and transfer ownership.

Deliverables & Outcomes

  • 30–60 days of monitoring

  • Two training sessions for your team

  • SOP/checklist packet

  • Simple reporting dashboard (GA4 or Looker link)

  • 30-day support after launch

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Typical cost 

No additional cost when you complete Rebuild Phase

Typical timeline

4–8 weeks

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What I'll Actually Do

When you hire me, I don’t just give recommendations. I rebuild the systems that turn your marketing into booked appointments. Here’s what that looks like in real life.

Track What’s Really Happening

  • Review website analytics to see where visitors click, stop, and drop off

  • Use heatmaps or screen recordings to spot confusion points

  • Test forms, buttons, and pages to confirm everything tracks correctly

  • Audit conversion goals and event setup in Google Analytics or GA4

Fix What’s Slowing People Down

  • Redesign landing pages and booking flows so next steps are obvious

  • Simplify copy and layout to reduce friction

  • Speed-test and optimize mobile usability

  • Tighten ad targeting, refresh creative, and test messaging

Connect What’s Disconnected

  • Integrate website, CRM, booking, and automation tools so data flows cleanly

  • Sync ad conversions with booking systems to track ROI accurately

  • Add follow-up automations (email + text) to recover missed leads and no-shows

Prove It Works

  • Set up dashboards showing leads, bookings, and ROI

  • Monitor performance and adjust campaigns for 30–60 days

  • Deliver a clear report with before-and-after metrics

  • Train your team to manage and maintain the system going forward

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Rebuild Phase Add-Ons

One-time services

  • Complete Website Redesign or Build

  • Booking Automation Tuning

  • Local SEO & Analytics Boost

  • Email & SMS Nurture Setup

Ongoing services

  • Digital ad A/B testing & optimization

  • SEO maintenance & optimization

Collin Nelson

STRATEGY | STORYTELLING | IMPACT

About

I've spent more than 12 years developing marketing strategies that actually work—building relationships, leading creative teams, and launching campaigns that drive growth. I'm drawn to mission-driven work where strategy meets empathy and results matter.

Contact

Phone

503-341-8622

  • LinkedIn

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